Configuring connections to BMC TM ART Central servers


Before you can start monitoring synthetic transactions based on data obtained from BMC TM ART projects, you must set up connections to BMC TM ART Central servers.

Through the Synthetic Monitoring Configuration page on the

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, you can add, edit, or delete definitions of connections to BMC TM ART Central servers and you can test the connections.

To set up a connection with a BMC TM ART Central server
  1. Log on to the

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    as a user with permission to perform configuration (Operator role or above).

    For more information about roles and permissions, see User-permissions.

  2. Click the Administration tab.
  3. On the navigation menu, click Synthetic Monitoring.

    Previously defined connections to BMC TM ART Central servers are listed. Each connection is identified by columns that contain the attributes described below. An additional column displays the current status of the connection to the BMC TM ART Central server.

    Success

    Tip

    To sort the list based on a specific column, click the relevant column heading. To sort in reverse order, click the column heading again.
     For additional status information, hover over the Status column in any specific row. The tooltip presents the time at which the specific connection was last tested or (for a failed connection) additional error details.

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    Note

    If you have logged on to the

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    The macro unmigrated-inline-wiki-markup from Confluence is no longer available.

    as a user that has been assigned the Administrator or Security role, the list displays all BMC TM ART Central connections defined by all users. An additional Console User column identifies the user that defined each connection.

  4. Perform one of the following actions:
    • To define a new connection to a BMC TM ART Central server, on the Configuration Action menu, click Add Component.
    • To edit a previously defined connection to a BMC TM ART Central server, from the shortcut menu of the specific BMC TM ART Central server connection, select Edit Component.
  5. In the displayed fields, enter or edit the following information required for connecting to BMC TM ART Central:

    Warning

    Note

    If you are editing a previously defined connection to a BMC TM ART Central server, you cannot edit the following fields:

    • Central Host Name or IP
    • Central User Name

    The BMC TM ART Central host that you specify must be unique. That is, each user of the BMC Application Performance Management Console can define only one connection to any specific BMC TM ART Central host.

  6. Click Save.

    The connection that you defined is automatically tested, and the results are displayed in a message on the left. If the connection test was successful, the BMC TM ART Central connection is then added to the list (for a new connection) or modified in the list (if you edited an existing connection).

    Warning

    Note

    If the DNS host name that you specify is not recognized and the connection test results in an error, which includes a message that suggests that the probable cause is “Invalid Host Name or IP,” consider specifying the target host in the system-level hosts file on the computer that hosts the

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    .

To test configured connections to BMC TM ART Central servers

Perform one of the following actions:

  • To test a connection to a specific BMC TM ART Central server, from the shortcut menu of the specific BMC TM ART Central server connection, select Test Connection.
  • To test the connections to all listed BMC TM ART Central servers, on the Configuration Action menu, click Test All Connections.

The connection is tested, and the results are displayed in a message on the left.

To delete a defined BMC TM ART Central connection
  1. On the

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    , click the Administration tab.

  2. On the navigation menu, click Synthetic Monitoring.
  3. From the shortcut menu of the specific BMC TM ART Central server connection, select Delete Component.
  4. Click OK in the confirmation message.

Related topic

Projects-Overview-dashlet
Troubleshooting

 

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BMC Real End User Experience Monitoring 1.2