This space contains information about the 1.2 version of the BMC Real End User Experience Monitoring and Analytics product, which is a component product of the following entitlements:

Users who install Java 7 update 51 cannot run reports. This flash topic describes the problem and includes a workaround.

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Recommendation

To access the documentation portal, BMC recommends that you use Mozilla Firefox instead of Microsoft Internet Explorer.

Where to start

To learn about using the product, see Accessing-the-interface and Navigating-the-interface.

In the following list, click links related to your role to learn more about how to proceed with this product:

  • I am a VM administrator. I maintain virtualization environments and plan and install products that run on virtualized platforms.
  • I am a line-of-business owner. I need current statistics and reports related to the performance of my organization's applications.
  • I am a CIO or IT manager. I require periodic data about the performance of my organization's web applications. I also need to export performance data to other business systems.
  • I am responsible for IT/Application operations. I want to know about incidents before they affect the experience of my end users. I also want to locate the root cause of problems.
  • I am a technical support specialist. I help end-users understand and resolve the problems they encounter using my organization's web applications.

You can also explore topics in the online documentation by using the navigation tree to the left.

About BMC Real End User Experience Monitoring and Analytics

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