Note
BMC recommends that you update all BMC Real End User Experience Monitoring components by using the APM Console component and not by using the Analyzer or Collector component interface.
This section contains the following information and instructions about updating the Analyzer and Collector components:
BMC recommends that you back up your current configuration before upgrading the system. To do this, go to the Administration page of the Real User Analyzer, click Manage configuration (in the right upper corner of the screen) and download all the available configurations (users, device, and security). If your configurations are not upgraded correctly, you can upload these files on the same page.