Performing the Real User Cloud Probe installation silently

You can perform an unattended (silent) installation of the Real User Cloud Probe. You might use this type of installation where you are pushing out the Cloud Probe to servers, or you want to install the Cloud Probe on multiple systems. Perform the following procedure to install the Cloud Probe silently. You can also install the Cloud Probe through an installation wizard.

The following topics describe how to set up and run a silent installation:

Before you begin

Before you install the Cloud Probe, ensure that the following requirements are fulfilled:

Acquire Operator-level account credentials for the Real User Collector from the system administrator.
Install required software and hardware.
Configure the Network Time Protocol.
Configure the monitored network information card for the Cloud Probe.
Download the installation files to the virtual machine.

Tip

For best results capturing end-user performance data, install the Cloud Probe on the host that provides load balancing services for an application. By binding the public interface used by the load balancing services, end-user transactions can be accurately measured and processed.

Encrypting the password for silent installations

The Maintenance Tool enables you to create an encrypted password. You must use an encrypted password to set up a silent installation, so that the system password is not exposed in the cloudprobe-silent-option file.

You can run the Maintenance Tool in a GUI or from the command line.

To encrypt a password for a silent installation in a GUI

To open the Maintenance Tool, go to the Disk1\utility directory.
Run the ./CloudProbeMaintenanceTool.sh file and click the Encrypt tab.
Enter your password in the Password and Confirm Password fields and click Encrypt.
Copy and paste the value from the Encrypted Password field to the cloudprobe-silent-option file for your silent installation.
For example, if the encrypted password output is DES\:d70cbe3669602717ce66af37cce7ecf0, modify the real_user_collector_password property as follows:
-J real_user_collector_password=DES\:d70cbe3669602717ce66af37cce7ecf0

To encrypt a password for a silent installation from the command line

To open the Maintenance Tool, go to the Disk1\utility directory.
Run the following command, entering your password for the -password and -confirm_password options:
./CloudProbeMaintenanceTool.sh -silent -encrypt -encrypt -password=<password> -confirm_password=<password>
Copy and paste the output to the cloudprobe-silent-option file for your silent installation.
For example, if the encrypted password output is DES\:d70cbe3669602717ce66af37cce7ecf0, modify the real_user_collector_password property as follows:
-J real_user_collector_password=DES\:d70cbe3669602717ce66af37cce7ecf0

Defining properties and running the silent installation

Warning

Changing the value of properties that are not specifically mentioned in this procedure might have unexpected results.

Log in to the virtual machine as root.
From the Disk1 directory, open the cloudprobe-silent-option file in a text editor.
Enter an installation directory for the installLocation property.
By default, the following directory is entered:
-P installLocation=/opt/bmc/CloudProbe
Enter the following values to connect to the Real User Collector:
-J real_user_collector_ip_address=<ipAddress>
-J real_user_collector_port=443
-J real_user_collector_username=<userName>
-J real_user_collector_password=<encryptedPassword>
- <ipAddress> represents the IP address or DNS name of the Collector.
- The default value of the real_user_collector_port property is 443.
- <userName> represents the user name to log in to the Collector.
- <encryptedPassword> represents an encrypted version of the password used to log in to the Collector.
Enter the name of the Cloud Probe.
-J cloud_probe_name=<cloudProbeName>
<cloudProbeName> represents the name displayed in the Real User Collector. The name can have up to 60 alphanumeric characters, hyphens (-), and underscore characters (_).
Enter the name of the network interface card (NIC) to use for capturing traffic.
-J cloud_probe_network_card=<networkCard>
You can run the ifconfig command to see a list of the network cards and enter the value of the one you want to monitor. Network card names are in the following form: eth0, eth1, eth2.
Save and close the cloudprobe-silent-option file.
In the Disk1 directory, run the following command to run the installation file:
./setup.sh -i silent -DOPTIONS_FILE=cloudprobe-silent-option
If you use encrypted traffic, configure the SSL keys for traffic decryption.

Following the installation, the Cloud Probe starts automatically. You access the Cloud Probes page through the Real User Collector console. Point to Administration > Integration, and click Cloud Probes.

Where to go from here

To filter unnecessary traffic, set Collector traffic inclusion and exclusion policies.