Performing the Real User Cloud Probe installation

The Real User Cloud Probe monitors the network performance of traffic to a virtual machine through a cloud provider. The Cloud Probe sends information through the Real User Collector on a BMC Real End User Experience Monitoring system. Perform the following procedure to install the Cloud Probe through an installation wizard. You can also install the Cloud Probe silently.

Before you begin

 

Before you install the Cloud Probe, ensure that the following requirements are fulfilled:

  • To use the installation wizard, you must set up a DISPLAY environment. For details, refer to your operating system documentation.

Tip

For best results capturing end-user performance data, install the Cloud Probe on the host that provides load balancing services for an application. By binding the public interface used by the load balancing services, end-user transactions can be accurately measured and processed.

Installing the Real User Cloud Probe through an installation wizard

Before you run the installation utility, set up a DISPLAY environment.

  1. Log in to the virtual machine as root.
  2. Go to the Disk1 directory and run the ./setup.sh command.
  3. On the Welcome page of the installation wizard, click Next.
  4. Read the License Agreement and select I agree to the terms of the license agreement to continue.
     Click Next.
  5. Type or browse to a destination directory.
     By default, the /opt/bmc/CloudProbe directory is used.
     Click Next.
  6. Enter the following connection details for the Real User Collector, and then click Next:
    • IP address or DNS name of the computer with the Collector installation
    • Port number of the Collector (by default, 443)
    • Collector user name
    • Collector password
  7. Enter the Cloud Probe name and select the monitored network card from the list. Click Next.
     The Cloud Probe Name can have up to 60 alphanumeric characters, hyphens (-), and underscore characters (_). The name is displayed in the Real User Collector.
  8. Review the installation details.
     If necessary, click Previous to change installation details. Otherwise, click Install.
  9. Review the details in the Installation Summary page.
     To view the installation logs, click the View Log button, or go to /tmp/cloudprobe_install_log.txt.
  10. To close the installation utility, click Done.
  11. If you use encrypted traffic, configure the SSL keys for traffic decryption.

Following the installation, the Cloud Probe starts automatically. You access the Cloud Probes page through the Real User Cloud Probe console. Point to Administration > Integration, and click Cloud Probes.

Where to go from here

To filter unnecessary traffic, set Collector traffic inclusion and exclusion policies.

Related topics

Modifying-the-Real-User-Cloud-Probe-configuration

Starting-and-stopping-the-Real-User-Cloud-Probe

Working-with-log-files

 

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*