Managing Business Services

Business Services enable you to group together related sets of Execution Plans. Business Services provide a way for you to set up one general definition that can be applied to several Execution Plans.

Every Execution Plan is associated with a Business Service, therefore, you must define Business Services before defining Execution Plans. Every new Execution Plan inherits the following settings from the associated Business Service:

• Execution Plan run frequency
• Execution Plan timeout period
• Agent Groups
• Blackout settings

This topic contains the following procedures:

• • To view the list of defined Business Services
  • To define a Business Service
  • To delete a defined Business Service
  • Where to go from here
  • Related topic

To view the list of defined Business Services

1. On the BMC Application Performance Management Console, click the Synthetic tab, then click the Business Services menu.
   A list of defined Business Services is displayed.
2. To modify the display, you can perform any of the following actions:
   
   • To sort the list based on a specific column, click the relevant column heading. To sort in reverse order, click the column heading again.
   • To filter the list, start typing a value in the box under the Name column heading or in the box under the Description column heading.

To define a Business Service

1. On the BMC Application Performance Management Console, click the Synthetic tab, then click the Business Services menu.
2. Perform one of the following actions:
   • To define a new Business Service, from the Business Services Action menu, click Add Business Service.
   • To edit a previously defined Business Service, from the shortcut menu of the specific Business Service, select Edit Business Service.
3. In the General Settings panel, configure the following settings:
   • To change the the Business Service Status, select Activate or Deactivate.
     The status of the Business Service is inherited by all associated Execution Plans, which ultimately determines whether scripts run.
   • Enter a unique name for the Business Service and (optionally) a description for the Business Service.

4. In the Execution Settings panel, configure the following run parameters:

   • Run Frequency. Enter how often the Execution Plans runs the script. The default frequency is every 5 minutes.
   • Timeout Period. Enter how long to wait for a script to finish running before timing out. The default timeout period is 15 minutes.
     If the script times out, the event is recorded in the TEA Agent log. The script runs again at the next scheduled interval.
   • Agent Groups. Select the Agent Groups on which the Execution Plan's script runs.

5. In the Blackout Settings panel, configure weekly blackout periods, a single blackout occurrence, or both:

   • To set a weekly blackout period, select Repeat on and select one or more days.
     Click the Start Time and End Time boxes and set the time of day the blackout occurs. Click the Current Browser Time button to set your current browser time.
   • To set a single blackout occurrence, click the Start Time and End Time boxes. Set a specific date and time for the blackout to take place. Click the Current Browser Time button to set your current browser date and time.

   During a blackout period, monitoring and notifications are disabled.

6. Click Save.

To delete a defined Business Service

1.  On the BMC Application Performance Management Console, click the Synthetic tab, then click Business Services.
2. From the shortcut menu of the specific Business Service, select Delete Business Service.
3. Click OK in the confirmation message.

Where to go from here

Configure Execution Plans.

Related topic

Status-of-Business-Service-and-Execution-Plan