User goals and features


PATROL for iSeries provides a detailed view of all system activity over time so that you can detect problems, optimize systems, analyze trends, plan capacity, and manage multiple hosts simultaneously. 

 

PATROL for iSeries user roles

User role

Responsibility

Reference

Administrator

Administrators are responsible for installing, configuring, and maintaining the PATROL for iSeries KM implementation.

Some of the tasks executed by an Administrator are:

  • Install and upgrade the product
  • Create users or configure the KM, create and assign roles and access groups to users
  • Ensure that the PATROL for iSeries environment remains healthy over time, and uses the self-monitoring capabilities provided by the KM

End User

End Users of PATROL for iSeries can represent a variety of different roles, such as IT Operations user, Technology Specialist, and Solution Administrator.

They usually do not execute tasks on PATROL for iSeries, but rather access and consume results of the KM , such as PATROL for iSeries reports or graphs.

Support

Support of the PATROL for iSeries KM are (internal or external) resources that can seek troubleshooting information about monitoring the KM.


Related topics

 

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