Preparing for installation

Before installing BMC PATROL for Web Services Monitoring in a production environment, BMC Software recommends that you first install, configure, and test BMC PATROL for Web Services Monitoring on a limited number of development or test computers.

• • Reviewing PATROL security
    • To check the security level of a previously installed agent, console server, or console
  • Determining the version of the installation utility
    • To determine the version of an installation utility
  • PATROL security levels

Reviewing PATROL security

PATROL security is installed as part of the PATROL Agent, console server, and consoles. The PATROL Agent, console server, and consoles must operate at the same security level to communicate with each other. BMC PATROL for Web Services Monitoring inherits the security policy from the agent, console server, and console on which it is installed. BMC PATROL for Web Services Monitoring can operate at any PATROL security level.

To check the security level of a previously installed agent, console server, or console

1. From the command line, switch to the path on the computer that you want to check:
   • (Windows) %BMC_ROOT\..\common\security\bin\OS
   • (UNIX) $BMC_ROOT/../common/security/bin/OS
2. To display the security policy of the current computer, run the following command:

esstool policy -a 

The security level is displayed in the security level field of the output. 

For more information about implementing and using PATROL security, see the following documentation:

• PATROL Security User Guide
• PATROL Security Release Notes

Determining the version of the installation utility

The version of the installation utility included on the CD or Electronic Product Download (EPD) image you use to install BMC PATROL for Web Services Monitoring might differ from a version included on another product CD or from a version that you downloaded from the BMC Software Electronic Product Download (EPD) Web site. You must use the version of the installation utility that comes with the product that you are installing.

To determine the version of an installation utility

1. Open a command prompt.
2. Navigate to the directory where the installation utility is located:
   • (Windows) *%BMC_ROOT\..\common\security\bin* platform
   • (UNIX) $BMC_ROOT/../common/security/bin/platform
3. Enter one of the following commands:
   • (Windows) setup.exe -v
   • (UNIX) setup.sh -v
     A message box displays the version of the installation utility

PATROL security levels

You can secure the data passed between PATROL components and restrict unauthorized users from accessing your data by implementing PATROL security. PATROL security is installed as part of the agent, console server, and consoles. KMs inherit the security policy from the agent, console server, and console on which they are installed. 

For more information about implementing and using PATROL security, see the following documentation:

• PATROL Security User Guide
• PATROL Security Release Notes