Installation account requirements
Install BMC PATROL for Web Services Monitoring on each computer using the dedicated PATROL OS account under which you installed the PATROL Console or Agent. If you do not already have a dedicated PATROL account, this section describes how to set up a PATROL installation account for Windows and UNIX platforms.
Windows environment
BMC PATROL requires a dedicated user account in the Windows environment known as the PATROL default account. The PATROL default account must be created before you install PATROL. The PATROL default account can be either a local or a domain account.
Stand-alone workgroup servers must use a local user account as a PATROL default account. Servers that are trusted members of a domain may use either a local or domain account. In each case, the PATROL default account must be a member of the local administrators group of the computer where the agent will reside.
PATROL default accounts on domain controllers must be only domain accounts. The account on a domain controller must be a member of the domain administrators group.
Although you can use an existing Windows user account, BMC Software recommends that you create a separate Windows user account for PATROL.
UNIX environment
BMC recommends that the UNIX account that you create meets the following conditions:
- The account .login, .profile, .cshrc, and .kshrc files should contain as little user customizations as possible. Specifically, there should be no aliases, the prompt should be set to the default, and there should be no command in these files to change the umask setting. The recommended umask setting for the installation account is 022.
- Do not use root to install PATROL products as this may create security risks.
- Be sure the account has permission to create directories in the directory where you will install PATROL products.
The account that you use to install PATROL must have permission to write the installation logs to the $HOME and /tmp directories on the computer where you are installing products.