Changing Data Collection Methods

This task describes how to change the data collection method for the PATROL KM for UNIX and Linux. See the Configuring-in-a-BMC-PATROL-environment for more information about the data collection methods that are supported on each platform.

Before you begin

Determine the collection method that you are currently using by opening the UNIX OS container. If the DCM icon is visible, BMC PATROL is using the DCM data collection method. If the COLLECTORS icon is visible, BMC PATROL is using the PSL data collection method.

To Change the Data Collection Method

To change the collection method, perform the following procedure:

1. Access the UNIX OS application KM menu commands as described in Accessing KM Commands and InfoBoxes.
2. Select Knowledge Module Admin > Toggle PSL/DCM Collection.
    BMC PATROL displays a confirmation dialog box.
   
   PSL Collection Confirmation Dialog Box
   

3. Click Yes to confirm.
   BMC PATROL changes the collection method. In the process of changing collectors, BMC PATROL destroys some existing parameters and creates others.

   Note

   Neither collection method gathers data for every parameter available in the KM. For a list of parameters that are deactivated for a specific collection method, see DCM-Collection-Exceptions or PSL-Collection-Exceptions.

4.  Access the Computer application menu as described in Accessing KM Commands and InfoBoxes.

   Note

   Steps 4 and 5 are optional. BMC PATROL will automatically reconnect to the Agent. However, due to various discovery intervals, impatient users can reconnect faster by using the menu command than by using the automated procedure.

5.  Select Update Connection. BMC PATROL reconnects to the Agent and displays the parameters supported by the chosen data collection method.