Preparing to Upgrade
Whether you are upgrading and migrating customizations or simply upgrading, you must first back up the current installation. If the .kml file or any of the .km files for the later version of PATROL KM for UNIX has a different filename from the earlier version, you must remove those files from the list of KMs that are preloaded on the PATROL Agent.
Before you begin
If you plan to migrate your customizations, determine whether you can migrate from a earlier version of PATROL KM for UNIX. See Upgrading-from-an-Earlier-Version to determine whether migration is supported for your current version.
To Back Up the Current Installation
Use the following instructions to back up your customizations so that you can restore the current installation if you want to roll back your upgrade.
- Shut down any PATROL Agents, consoles, and related services that are currently running.
- Ensure that no one is accessing any PATROL files or directories.
- Perform a full backup of the directories where PATROL files are typically stored. These directories are listed in the following table:
Where to go from here
If you are migrating customizations using the PATROL Configuration Manager (recommended), see Migrating-Customizations-with-the-PATROL-Configuration-Manager.
If you are moving files from the PATROL_CACHE directories, see Moving-Files-from-the-PATROL_CACHE-Directories.
If you are migrating customizations manually, see Migrating-Customizations-Manually.