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Enabling logs

If you encounter certain problems using this KM, BMC Support might request you to enable the debug. Use one of the following options to enable the debug.

Using PATROL configuration variable

  1. Access the /TRO/TRO_Root/DEBUG pconfig variable
  2. Set this variable to 1 to enable the debug, and set to 0 to disable the debug

Using the TrueSight console

  1. Edit the KM policy and select the Enable logging check box. Clear the check box to disable.

 The log files are located at $PATROL_HOME/TRO/logs, on the server where the PATROL Agent is running.

Warning

Note

The above log enabling options are for Linux. For Windows, replace TRO with TROMS.

Related Topic

Error-messages

 

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BMC PATROL for Scripting 2.0