Installation prerequisites
Checking for product patches or fixes before installing
Product fixes or patches are often available through the BMC website. Patches correct problems that are found after a product is released. BMC recommends that you check the product page for the current version of BMC PATROL for SAP Solution Manager on the BMC Customer Support Web page to determine whether a patch is available before you begin installing the product.
Checking for product patches or fixes before installing
You can install products on the computer on which you are running the installation utility (local installation), or you can create an installable image of products so that you can install them at a later time using the Distribution Server (remote installation functionality). An installable image is a fully configured product image that you can use to install products to multiple computers. With an installable image, you can create one product image with one pass through the installation utility and then use that image to install to remote computers in your environment.
Determining where to install the PATROL Agent
The PATROL Agent communicates with the SAP Solution Manager systems through a remote connection. The agent is, therefore, installed on a remote host computer, independent of the SAP Solution Manager environment. When installing the PATROL Agent, select Managed System as the system role during the installation.
Determining where to install product KMs
Install product KMs that you want to use on
- Computers hosting a PATROL Agent
Each computer that you want to use for remote monitoring of the SAP Solution Manager systems must already have the PATROL Agent installed. When installing product KMs on the PATROL Agent computer, select Managed System as the system role during the installation. - Computers hosting a PATROL console
Install every KM that you want to use on each PATROL console computer. When installing product KMs on a PATROL console computer, select Console Systems as the system role during the installation. - Computers hosting a Console Server
If you use the PATROL Console Server, install every KM that you want to use on the PATROL Console Server computer. When installing product KMs on a PATROL Console Server computer, select Common Services as the system role during the installation.
For more information about the PATROL consoles and PATROL Console Server or RTserver, see the product's respective online help systems and the following documentation: - PATROL Central Operator - Web Edition Getting Started
- PATROL Central Operator - Microsoft Windows Edition Getting Started
- PATROL Console Server and RTserver Getting Started
- PATROL Configuration Manager User Guide
- PATROL Console for UNIX User Guide
- PATROL Console for Microsoft Windows User Guide - Understanding the Basics of PATROL, Volume 1, 2, and 3
PATROL security levels
You can secure the data passed between PATROL components and restrict unauthorized users from accessing your data by implementing PATROL security. You can select from five security levels when you install PATROL.
Agents, console servers, and consoles must operate at the same security level to communicate with each other. When you install agents, console servers, or consoles that need to communicate with previously installed versions of these components, check the security level of the previously installed components and be sure to install the new ones at the same level.
For more information about implementing and using PATROL security, refer to the PATROL Security User Guide.
To check security levels
- From the command line switch to the path on the computer that you want to check.
(Windows only) %BMC_ROOT\..\common\security\binOS
(UNIX only) $BMC_ROOT/../common/security/bin/OS - Run the command esstool policy -a to display the security policy of the current computer.
The security level is displayed in the "security level" field of the output.