Downloading PATROL for SAP Solution Manager

This section provides the information that you need to download and install the product from the BMC Electronic Product Distribution (EPD) website.

You can download the latest version of the KM by downloading a single KM installation file or by downloading the latest version of the Infrastructure Management-PATROL Repository. Use your preferred method of obtaining the installation files by completing one of the following procedures:

To download the PATROL for SAP Solution Manager installation files

Select and download the installation files for your platform; see the following table. Use your BMC Support credentials to access the EPD website. You might also be prompted to complete the Export Compliance Form.

Patches are cumulative. Install the latest patch available in the EPD website.

The latest patch contains all the updates released after the base version.

To download the Repository files

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Installing the product 

Before you begin

You must install the product on the following computers:

  • Hosts that are running the PATROL Agent
  • Hosts that are running the PATROL Console

Before you install the product, complete the following steps:

  1. Stop the PATROL Agent.
  2. Back up the PATROL_CACHE directory.
  3. Delete all BMC PATROL for SAP Solution Manager files from the PATROL_CACHE directory.
  4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

 

 

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