Downloading PATROL for SAP Solution Manager
This section provides the information that you need to download and install the product from the BMC Electronic Product Distribution (EPD) website.
You can download the latest version of the KM by downloading a single KM installation file or by downloading the latest version of the Infrastructure Management-PATROL Repository. Use your preferred method of obtaining the installation files by completing one of the following procedures:
To download the PATROL for SAP Solution Manager installation files
Select and download the installation files for your platform; see the following table. Use your BMC Support credentials to access the EPD website. You might also be prompted to complete the Export Compliance Form.
To download the Repository files
The following table provides links to the pages in the EPD website that contain the Repository files. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.
Version | EPD link | Comment |
|---|---|---|
23.1.00 | Installation files for the latest version of the Repository. |
Installing the product
Before you begin
You must install the product on the following computers:
- Hosts that are running the PATROL Agent
- Hosts that are running the PATROL Console
Before you install the product, complete the following steps:
- Stop the PATROL Agent.
- Back up the PATROL_CACHE directory.
- Delete all BMC PATROL for SAP Solution Manager files from the PATROL_CACHE directory.
- Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.