Setting the JAVA_HOME

The JAVA_HOME variable must be configured either in the system-wide environment or in the PATROL configuration.

The JAVA_HOME variable must be set in at least one of the following locations:

  • In BMC AR Remedy Systems connection details with the purpose of running a configuration with a specific JRE version.
  • As a global configuration for all environments running on the specified PATROL Agent.
  • At the operating system level as an environment variable for the user who runs the PATROL Agent service.

To set the Java Home

  1. From the PATROL Console work area, right-click Remedy AR Systems.
  2. Select KM Commands > KM Administration > Set Java Home.
    The Set Java Home dialog box is displayed.

    java.PNG
  3. Enter the path to the correct version of the Java home.

  4. Click Ok.

    Note

    If you have specified a different path in this field, restart the BMC PATROL Agent to apply the changes.

 

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