Migrating customizations with the PATROL Configuration Manager


BMC recommends that if you have customized KMs that these customizations should be migrated to PATROL Configuration Manager rulesets. PATROL Configuration Manager rulesets allow you to manage customizations to KMs, depending on the type of customization.

 To migrate from version 1.1 to version 2.00 of  BMC PATROL for Remedy AR Server, follow these steps:

  • Ensure that you have made a record of your customizations and have backed up the customized files in the PATROL_HOME and PATROL_CACHE directories.
  • Uninstall the old version of BMC PATROL for Remedy AR Server.
  • Install the new version of BMC PATROL for Remedy AR Server as described in the installation section.
  • Ensure that you have made a record of your custom recovery actions.
  • Replace the configuration variable of version 1.1 with the current configuration variable as shown in the following table:
    For more information about the configuration variable of BMC PATROL for Remedy AR Server 1.1, see Configuration-variables.

1.1 configuration variables

Action

2.0 configuration variables

Mandatory

/ARS/Systems/<Host_name>/serverPort

Replace

/ARS/Systems/<User Environment >/overrideServerIp

/ARS/Systems/<Host_name>/statsFlag

Remove

 

/ARS/Systems/<Host_name>/updateFormsFlag

Remove

 

/ARS/Systems/<Host_name>/userName

Replace

/ARS/Systems/<User Environment >/username

 

Add

/ARS/Systems/<User Environment >/serverName

 

Add

/ARS/Systems/SystemList

 

Add

/SecureStore/ARS_GROUP/ <User Environment > /password

 

Add

/SecureStore/ARS_GROUP/ <User Environment > /authKey

Default variables

 

Add

/ARS/Systems/ <User Environment > /JAVA_HOME

 

Add

/ARS/Systems/ <User Environment > /debugFlag

 

Add

/ARS/Systems/ <User Environment > /setI2dFlag

 

Add

/ARS/Systems/<User Environment >/threads.cycle.ARAvailabilityThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.ARDiscoveryThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.ARFormThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.ARStatisticsThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.AvailabilityCollectorScheduledThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.DiscoveryCollectorScheduledThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.FormsCollectorScheduledThread

 

Add

/ARS/Systems/<User Environment >/threads.cycle.StatisticsCollectorScheduledThread

(Optional) Variables for adding monitor forms

/ARS/Groups/172.22.239.71/MONITOR_FORMS/Users/data

Replace

/ARS/Forms/<User Define Label>/formName

 

Add

/ARS/Forms//<User Define Label>/searchCriteria

 

Add

/ARS/Forms/MyForm/valueType

(Optional) Variables for monitoring the added forms of the specified environment

 

Add

/ARS/Systems/ <User Environment > /formList

Where to go from here

You must create an installation package of the merged BMC PATROL for Remedy AR Server, as described in Creating an installation package of the merged BMC PATROL for Remedy AR Server.

 

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BMC PATROL for Remedy AR Server 2.0