Configuring the KM using PATROL Console

 After you install BMC PATROL for AR Remedy Server, you must load the Knowledge Module (KM) into the BMC PATROL Console and then configure the product. The following topics describe the tasks that you must complete before you can start using the KM:

Recommendation

BMC recommends that after configuring AR Remedy Server, you should preload the KM. A preloaded KM is a KM that is loaded by the PATROL Agent at startup and runs as long as the PATROL Agent runs. If you want your KMs to be loaded at startup and continue collecting data even when there is no console running, preload the .km files or .kml file on the appropriate PATROL Agents. 

To preload a KM, add it to the agent preload list by using the wpconfig or xpconfig utility. For information about the wpconfig or xpconfig utility, see the PATROL Agent documentation.

 

 

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