System requirements

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for the PATROL for PostgreSQL product.

To obtain complete compatibility information for PATROL for PostgreSQL, access the BMC Product Compatibility

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

This table lists the supported resources for the PATROL for PostgreSQL.

Product compatibility matrix

System requirements

Resource

Requirements

PATROL Agent

  • For BMC Helix Operations Management:
    • PATROL Agent version: 20.08 and above
    • PATROL Installation Utility version: 20.02 and above
  • For TrueSight Operations Management:
    • PATROL Agent version: 11.3 and above
    • PATROL Installation Utility version: 11.3 and above

PostgreSQL database version

  • 17.x
  • 16.x
  • 15.0
  • 14.0
  • 13.0
  • 12.x (up to 12.5)
  • 11.0
  • 10.1
  • 10.0

TrueSight Operations Management

11.x

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 23.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

 

 

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