Setting up the BMC PATROL for Oracle e-Business Suite Probe
As an Oracle Applications administrator, you might support thousands of users trying to connect to an Oracle Applications system over a wide area network. To maintain good end-to-end response time, you must determine which network users are experiencing long response times and which users cannot access the Oracle Applications system at all. To help you measure direct end-to-end performance, use the BMC PATROL for Oracle e-Business Suite Probe to execute Oracle Applications database queries from selected desktop clients.
This topic contains the following information:
Loading the PATROL for Oracle e-Business Suite Probe
To monitor and manage the BMC PATROL for Oracle e-Business Suite Probe, you must load the files for the Probe into the PATROL Console. In this task, you will load a response time probe instance to provide direct end-to-end performance measurement of executed Oracle Applications database queries from selected desktop clients.
For more information, see Loading-BMC-PATROL-for-Oracle-e-Business-Suite.
Configuring the PATROL for Oracle e-Business Suite Probe
In this task, you will configure a response time probe instance to provide direct end-to-end performance measurement of executed Oracle Applications database from selected desktop clients.
Before you begin
If you are setting up a two-tier (SQL) Probe, the Oracle client must be set up on the Probe host.
To add a new Probe instance
Select Configuration > Probe Agent Setup from the PROBE_MON menu for the Application ID you want to set up. The Probe-Agent-Configuration-dialog-box appears
- Select Add and click Accept. The Oracle-Probe-Method-dialog-box appears.
- Select a Probe Method for the configured probe and click Accept.
- In a two-tier environment, select Direct Sqlplus (2 tier).
- In a three-tier environment, select Connect via HTTP (3 tier).
- Click Exit. The Add Probe Agent Information dialog box appears. For more information, see Add Probe Agent Information dialog box (2-tier) and Add Probe Agent Information dialog box (3-tier).
Enter the Probe Agent Configuration information into the following fields:
Probe Agent Configuration Field
Description
Probe Agent Information
Probe ID
The name of the Probe instance. Use any unique name to label the Probe instance icon.
Agent Host
The name or IP address of the Agent computer where you have loaded the Probe knowledge module files.
Agent Port
The port number of the Agent computer where you have loaded the Probe knowledge module files.
Username
User name of the PATROL Agent account defined on the Probe host
Password
Password of the PATROL Agent account defined on the Probe host
Database Information
Oracle SID
SID of the Oracle database
Oracle Home
Oracle Home path on any Oracle client (2-tier configuration)
Host Name
Database hostname (3-tier configuration)
Service
Optional field, required for remote database (2-tier configuration)
DB Listener Port
Oracle Database listener port
(3-tier configuration)Username
Oracle Database user name
Password
Oracle Database password
Web Server Information (3-tier configuration)
Server Host
The name of the web server machine.
Port Number
The web server listener port number.
Click Accept.
The new Probe instance ID configuration is validated. If the configuration passes the validation, the new Probe ID is created. If the configuration fails the validation, the Add Probe Agent Information dialog box will reappear to allow for error correction.
If an Error Occurs with the Probe Instance Setup
All error messages appear in the system output window. If the Probe is not discovered by PATROL, use the troubleshooting checklist to confirm the installation and loading of the BMC PATROL for Oracle e-Business Suite Probe. For more information, see Troubleshooting.
Setting up the Probe Module
In this task, you select the configured Probe instance and determine which Oracle Applications module that the Probe will monitor to provide direct end-to-end performance measurement of executed Oracle Applications database queries.
Before you begin
You must set up a Probe instance.
To set up the Probe Module
- Select Configuration > OA Module Setup from the PROBE_MON menu. The Select Probe Agent dialog box appears.
- Select the Probe Agent and click Accept.
- Select the Oracle Applications module that you want the Probe to monitor and click Accept.
After you have completed your inital configuration, the following options are available:
- View a Probe instance setup
- Change a Probe instance ID
- Delete a Probe instance ID
For more information, see Viewing-changing-or-deleting-Probe-instances.
Activating Debug for OA Probe
Use this task to activate and deactivate the debug tool for OA Probe. The debug tool displays error messages in pop-up text windows. If a text window already exists, the debug text will be added at the end of the text in the window.
To set debug for OA Probe
- From the PROBE or PROBE_MON application menu, select Debug.
- Select the Probe Debug check box to activate the debug tool, or clear this check box to deactivate the debug tool.