Icons do not appear
This section provides the information about the icons missing.
BEATUX_SERVICE parameter icons are missing
If you double-click on the BEATUX_SERVICE application class icon, a window opens but displays no parameters.
Most likely cause:
BEATUX_SERVICE includes no parameters; only menu commands and infobox.
Solution:
None. This is normal behavior.
BEATUX_SYSTEM icon not alarming after shutdown
If you use the Shutdown Domain command on a Windows NT platform, the BEATUX_SYSTEM icon may not change to an alarm state.
Most likely cause:
The collector process (PATCOL) terminated unexpectedly, preventing the application class from updating.
Solution:
Restart the PATCOL collector from the BEATUX_SYSTEM instance icon. You can also use the Tuxedo tmshutdown command rather than the PATROL Shutdown Domain command.
BEATUX_SYSTEM instance icon missing
There are two likely reasons why a BEATUX_SYSTEM icon will not show up for a registered application instance:
Possible cause 1: permission errors
The PATROL Agent must be able to access the TUXCONFIG file, its parent directory, and the TUXEDO home directory.
Solution 1
Verify that the PATROL Agent has permissions to read and execute:
The directory in which TUXCONFIG is located
The TUXEDO home directory
Verify that the PATROL Agent has permissions to read:
The TUXCONFIG file
Verify that the TUXEDO Administrator has permissions to read, write, and execute:
The directory in which the PATROL Collector (PATCOL) is located (for example, $PATROL_HOME/$TARGET/bin)
Note that the TUXCONFIG file in PeopleSoft 7 installations is named $PS_HOME/appsrv/your_domain/PSTUXCFG.
Possible cause 2: configuration error
PATROL for Oracle Tuxedo requires all of the configuration information requested in the Register TUXEDO Instance dialog box in order to function correctly.
Solution 2
Use the Update a Tuxedo Instance command to display the Register TUXEDO Instance dialog box. Verify that all of the parameters are correctly defined.