Downloading the KM

This topic explains how to download and import the files that you need to install BMC PATROL for OpenStack.

• • List of installation files
  •  To download the repository files

List of installation files

The following tables list the product files per platform available on EPD for BMC PATROL for OpenStack. 

Product files for the Windows platform

 To download the repository files

The Infrastructure Management–PATROL Repository includes the current versions of the BMC PATROL Monitoring Solutions that you can use with TrueSight Infrastructure Management. For details about the contents of the repository files and to verify which repository contains this particular KM, see List of Monitoring Solutions and KMs in Infrastructure Management.

The Infrastructure Management repository consists of two files, the base and extended repositories. You must download these files from the BMC Electronic Product Distribution (EPD) facility.

1. Create a directory in which to place the downloaded files.

   Note

   On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/support/support-central.html and select Product Downloads.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, accept the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, according to the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, or use the Profile list to select a different profile.

7. In the Filter Products text box under Products, type Infrastructure Management - PATROL Repository and press Enter, or click Go.
   For information about the license entitlements and component products related to BMC TrueSight Infrastructure Management, see BMC TrueSight Operations Management License Entitlements 10.5 .

8. From the list of products displayed on the right side, click the appropriate product license.
9. In the pop-up window, select the Version (default selection is the latest GA version), the Platform (if applicable), and click Go.

10. Click the appropriate tab, and select the check boxes next to the files and documents that you want to download:

    1. Products—Displays the product files and supplementary related files available for download.
    2. Patches—Displays the patch and service pack files available for download.
    3. License Information—Displays the files related to licenses.
    4. Documentation—Displays the Online Technical Documentation links and the offline zip files of the documentation available for download.

    Note

     You cannot select files across the tabs. When you click another tab, current selections are cleared.

11. Select the repositories that you want to download:
    • Base repository - indicated by the name BMC Truesight Infrastructure Management Base Monitoring Installation Repository Version <version number> - <month and year>
    • Extended repository - indicated by the name BMC Truesight Infrastructure Management Extended Monitoring Installation Repository Version <version number> - <month and year>
12. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
13. To go back to the product listing page to download other product files, or to logout from EPD, click the  icon that is displayed to the top-right of the pop-up window.