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System requirements

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Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

This section lists the minimum requirements and supported resources for the PATROL for MongoDB product.

Resource

Minimum requirements

Operating systems

  • Microsoft Windows Server 2019, x86_64
  • Microsoft Windows Server 2016, x86_64
  • Red Hat Enterprise Linux 9.x, x86_64
  • Red Hat Enterprise Linux 8.x, x86_64
  • Red Hat Enterprise Linux 7.x, x86_64

MongoDB

  • 8.x
  • 7.x
  • 6.x
  • 5.x
  • 4.4
  • 4.2
  • 4.0

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 11.x
  • Adoptium Eclipse Temurin 23.x
  • OpenJDK 23.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

PATROL Agent

  • For BMC Helix Operations Management:
    • PATROL Agent version: 20.08 and above
    • PATROL Installation Utility version: 20.02 and above
  • For TrueSight Operations Management:
    • PATROL Agent version: 11.3 and above
    • PATROL Installation Utility version: 11.3 and above

PATROL Installation Utility

10.7.00 and later

TrueSight Operations Management

11.x

Related topics

InstallingSolution and Product Availability and Compatibility (SPAC)

Warning

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

 

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BMC PATROL for MongoDB 1.1