Service Status (ServiceStatus)

Indicates whether a service is up or down.

Note

The Service Status attribute in BMC ProactiveNet Performance Management is referred as the ServiceStatus parameter in BMC PATROL.

By default, when an automatic service is stopped, this parameter enters an Alarm state. However, for a particular monitored service, you can specify that the parameter enters a Warn state instead.

For more information about changing the default behavior, see Configuring service monitoring. 

Default properties

Property

Default value

BMC PATROL properties

Application class

NT_SERVICES

Command type

not applicable

Icon style

graph

Unit

  • 0 = Running
  • 1 = OK, Not Running - If you do not select the Generate an Alarm/Warning when service is stopped option while configuring the Windows Services, the KM does not generate and alarm/warning. The KM will display OK status when the service is not running.
  • 2 = Warning Not Running - If you select the Generate an Alarm/Warning when service is stopped option while configuring the Windows Services, you can choose to either trigger an alert or a warning when a service is stopped. If you choose warning the KM will send a warning when the service is stopped. 
    Hence the KM displays Warning, Not running option when the service is not running.
  • 3 = Alarm Not Running - If you select the Generate an Alarm/Warning when service is stopped option while configuring the Windows Services, you can choose to either trigger an alert or a warning when a service is stopped. If you choose alarm, the KM will trigger an alarm when the service is stopped. Hence the KM displays Alarm, not running option when the service is not running.

Border range

not applicable

Alarm1 range

2-2: warn

Alarm2 range

3-3: alarm

Scheduling (poll time)

inherits poll time of collector

Active at installation

yes

Parameter type

consumer

Value set by

ServiceColl

BMC ProactiveNet Performance Management properties

Monitor type

Windows Service

Key Performance Indicator

No

Monitor for abnormalities

Yes

Graph by default

Yes

Availability

Yes

Response time

No

Normal distribution

Yes

Statistical

Yes

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*