Configuring Windows Services in TrueSight


This topic provides information about configuring services by using Central Monitoring Administration.

On the Add Monitor Types dialog, with the Monitoring Profile set to Services or Operating System, and the Monitor Type set to Windows Services, provide the following details:

Service ConfigurationService: Select this check box to enable Service monitoring. PATROL monitors the availability of all system services except for those where the start-up type is disabled. You can change the monitoring properties of the monitored services or add other services to monitor. The following table shows you how the KM monitors each start-up type by default.

Default service monitoring flags

Startup type

Auto restart

Alarm

Automatic

1

1

Manual

0

0

Disabled

0

0

Note

With 5.0.00 version, exclude operation is independent of the include operation. You can use Exclude Services to exclude objects, regardless of any include rules specified in the Include Services option.

 You can now create a policy with Service Exclusions only.

Service Configuration

Disable Automatic Restart

Select this check box to disable automatic re-start of the services configured.

Disable Alert For Paused Services

Select this check box to disable alerts for paused services.

List of Included Services

Service Details

Generate an Alarm/Warning when service is stopped

By default, when a service is stopped, PATROL generates an Alarm. However, for a particular service, you can specify a Warning instead. This feature is only for services with a startup type of Automatic.

Alert State

Select one of the following options to define the type of alert you want to raise when the service stops:

  • Alarm
  • Warning

Restart service when stopped

Select this check box to restart a stopped process.

Enable process monitoring for the services

This option enables monitoring of the process that is associated with the configured Service.

 By default, PATROL monitors only whether services are available. To monitor how much memory and CPU a service executable consumes, you must enable process monitoring for the service. When you enable process monitoring, PATROL monitors the service executable process and displays the monitored process beneath the NT_SERVICE application.

Use command line for non-responsive services

Select this check box to use the specified command line.

Command line

This option is used for the non-responsive services. 

Service Name

Service Name

Specify a Display Name or Service Name to add the service for monitoring. Regular expressions are supported only for Display Name.

The KM uses \| characters for OR operation instead of | character.

Example:

  • ^Windows.*\|^Application.*
  • ^Device Association.*\|^Device Setup.*

Use Display Name

Select this option to add services by using Display Name or clear this option to add services using Service Name. 

Service Startup Type

Automatic

Select this check box to monitor the services with Startup Type as Automatic, Automatic (Trigger Start) Automatic (Delayed Start). This check box is enabled by default.

Manual

Select this check box to monitor the services with Startup Type as Manual, Manual (Trigger Start). This check box is enabled by default.

Disabled

Select this check box to monitor the services with Startup Type as Disabled.

OK

Click to save the configuration.

Cancel

Click to close the configuration window.

Exclude Services

List of Excluded Services

Service Name

Specify a Display Name or Service Name to add the service for monitoring. Regular expressions are supported only for Display Name.

Use Display Name

Select this option to exclude services by using Display Name or clear this option to exclude services by using Service Name.

OK

Click to save the configuration.

Cancel

Click to close the configuration window.

 

 

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