Defining general policy details

Using BMC ProactiveNet Central Monitoring Administration, you can define and manage policies to configure the BMC PATROL monitoring solutions.

To define general policy details

In the navigation pane of the Central Monitoring Administration console, click the Policies drawer.
Expand one of the following policy types:
- Monitoring—Allows you to create or edit monitoring policies
- Blackout—Allows you to create or edit blackout policies
- Staging—Allows you to create or edit staging policies
Select one of the following policy views:
- All
- Global
- Tenant
Click Add, or select an existing policy and click Edit.
Select the configurations that you want to set for the policy.
Note
This page is applicable only for the monitoring policies, not for the blackout policies or staging policies.
In this procedure for creating monitoring policies, it is assumed that you have selected all the configuration options.
Provide the following information:
Click Next.

When Central Monitoring Administration receives a configuration request from a BMC PATROL Agent, the policies are applied in the following way:

If only a global policy match the agent conditions, then configuration from the global policy applies to all the BMC PATROL Agent.
If a global policy and a tenant policy or a no-associated-tenant policy match the agent conditions, then configuration from both the policies apply to the BMC PATROL Agent. If a conflict arises (that is, two policies configure the same attributes), then configuration from the tenant policy applies.