Downloading the installation files

BMC PATROL for Microsoft Windows Servers is packaged with the BMC Performance Manager for Servers 3.4.00 solution.

The solution is available for download from the BMC Electronic Product Distribution (EPD) website at http://webapps.bmc.com/epd. To use the website, you must register and set up a user name and password.

To download the files

1. Create a temporary directory in which to put the downloaded files.

   Note

   Before downloading BMC PATROL for Microsoft Windows Servers, ensure that the directory is only one level below the directory structure on Windows computers. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Download the following files depending on the product that you want to install, and the platform on which you intend to use it:

   Product	File name	Purpose
   BMC PATROL for Microsoft Windows Servers	ins_WINDOWS_9500.zip	Contains the Installation Utility for Windows
   	PATROL_for_Servers-Windows_4700.zip	Contains product files for all platforms

3. Extract the required files from the downloaded archives to temporary folders.

   The following table lists the files that you must extract to install BMC PATROL for Microsoft Windows Servers:

   Extract file	Files	Purpose
   PATROL_for_Servers-Windows_4610.zip	For Windows: psx_ALL_4700.zip	Install the BMC PATROL for Microsoft Windows Servers components on Windows operating systems. Install the KMs on BMC PATROL Console for Microsoft Windows. Install the KM Help files and icons on the BMC PATROL Console Server residing on Windows operating systems. Install the KM Help files and icons on the BMC PATROL Central Operator – Web Edition residing on Windows operating systems. Import the BMC PATROL for Microsoft Windows Servers components in the Distribution Server residing on Windows operating systems.
   	For UNIX: psx_ALL_4700.tar	Install the KMs on BMC PATROL Console for UNIX. Install the KM Help files and icons on the BMC PATROL Console Server residing on UNIX operating systems. Install the KM Help files and icons on the BMC PATROL Central Operator – Web Edition residing on UNIX operating systems. Import the BMC PATROL for Microsoft Windows Servers components in the Distribution Server residing on UNIX operating systems.

   Note

   You must install BMC PATROL for Microsoft Windows Servers on the PATROL Console Server if the client is a BMC PATROL Central Operator – Microsoft Windows Edition. You must install the product on the BMC PATROL Central Operator – Web Edition if the client is Web Central Operator Console.

4. Extract the installation utility to a temporary directory. This will create the bmc_products directory in the temporary directory.
5. From the extracted files in step 3, unzip the following files to extract the contents into the bmc_products directory.
   1. Windows: psx_cd_ALL_4700.zip

   2. UNIX: psx_cd_ALL_4700.tar

      Note

      You can also extract the installation utility files first and then the product files. By doing this, the bmc_products directory is created and the files are extracted to this directory.

6. Before installing the product component, use the release notes of each product to review the installation requirements and prerequisites.

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.

For installation instructions, see Performing a typical installation.