Assigning notification servers for the remote agents

You should assign a notification server for each remote agent that will generate notifications. Assign both a primary and a backup notification server.

Note

Notification servers are not required. Remote agents can send their own notifications. However, there are considerable benefits to using notification servers. For more information, see Defining-notification-servers.

Before you begin

You should configure and test the notification servers before configuring the remote PATROL Agents served by the notification servers.

Note

You must use the PATROL KM for Event Management to complete this task. This functionality is not available in PATROL Configuration Manager. However, after you configure one notification server, you can use the PATROL Configuration Manager to copy your configuration to other notification servers. The configuration settings are stored in the following variables:

  • AS/EVENTSPRING/ NOTIFICATION_SERVER1.defaultAccount (primary)
  • AS/EVENTSPRING/NOTIFICATION_SERVER2.defaultAccount (backup)
  • AS/EVENTSPRING/ NOTIFICATION_SERVER1 (primary)
  • AS/EVENTSPRING/ NOTIFICATION_SERVER2 (backup)

To assign notification servers to remote agents

  1. From the PATROL console, access the remote agent menu commands, as described in Accessing KM menu commands.
  2. Select the KM menu command Event Management > Quick Config > Remote Agent. The Notification Server Settings dialog box opens.
  3. Click PRIMARY NOTIFICATION SERVER SETTINGS. The Primary Notification Server Settings is displayed.

  4. Use the Primary Notification Server Settings dialog box to specify the properties of the primary notification server for the managed system. The properties are described in the following table:

    Notification server properties

  5. Define the primary notification server properties, and click Accept.
  6. Click BACKUP NOTIFICATION SERVER SETTINGS. Use the Backup Notification Server Settings dialog box to specify the properties of the backup notification server for the managed system. The properties are described on the following table.
  7. Enter the backup notification server properties, and click Accept.
  8. Repeat this task for each remote agent.

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Use the PATROL Configuration Manager to quickly configure all remote agents at one time.

 

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