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Preparing to upgrade and migrate

Whether you are upgrading and saving your customizations or simply upgrading, you must first back up the current installation and remove PATROL for Microsoft SQL Server files from PATROL_CACHE.

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You must remove the current PATROL for Microsoft SQL Server files from the PATROL_CACHE directory for the console. If you do not, old product files in PATROL_CACHE are loaded instead of the newly installed files from PATROL_HOME.

To back up the current installation and move files from PATROL_CACHE

  1. Shut down any PATROL Agents, Consoles, and related services.
  2. Ensure that no one is accessing any PATROL files or directories.
  3. Perform a full backup of the following directories:
    • PATROL_HOME for agent and console installation directories
    • PATROL_CACHE for the console working cache
  4. Remove all PATROL for Microsoft SQL Server files with the following naming patterns from PATROL_CACHE\knowledge and PATROL_CACHE\psl:
    • MSSQL*
    • RA1MSSQL*

 

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BMC PATROL for Microsoft SQL Server 9.5