Downloading the installation files

This section provides instructions to download BMC PATROL for Microsoft SQL Server 9.5.00.

Downloading the product and the installation utility

This section provides the information that you need to download the product from the BMC Electronic Product Distribution (EPD) website.

To download the product and the installation utility from the EPD website

1. Create a directory in which to place the downloaded files. 
   
   

   Warning

   Note

   On Microsoft Windows systems, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html.
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
7. Expand BMC Performance Manager for Databases to show the available versions.
8. Expand BMC Performance Manager for Databases 3.6.00 to show the available products/components.
9. Expand BMC PATROL for Microsoft SQL Server 9.5.00 to download the product and BMC PATROL Installation Utility 9.5.00 to download the installation utility for the appropriate platform.

10. Based on the operating system, select the check boxes next to the files and documents that you want to download. The download page displays the following link:

     

    Link title	Actual file name
    BMC PATROL Version 9.5.00 for Microsoft SQL Server	pkm_mssql_ALL_9500.zip
    BMC PATROL Version 9.5.00 for Microsoft SQL Server	pkm_mssql_ALL_9500.tar
    BMC PATROL Installation Utility Version 9.5.00 - Windows Only	ins_WINDOWS_9500.zip
    BMC PATROL Installation Utility Version 9.5.00 - All UNIX/LINUX	ins_ALL_9500.tar

11. To download the selected files, click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.