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Uninstalling PATROL for Microsoft SQL Server

You must use the same version of the installation utility that you used to install your current version of PATROL for Microsoft SQL Server to uninstall the product. If you use a different version of the installation program to uninstall, you might remove files needed to perform uninstallation of other BMC Software products. See Determining the version of the installation utility.

For more detailed information about how to uninstall, see the PATROL Installation Reference Manual.

Use one of the following procedures to uninstall PATROL for Microsoft SQL Server:

Warning

Note

Before you can uninstall BMC PATROL products, you might need to stop any PATROL processes that are running on the computers where you want to uninstall BMC PATROL.

To uninstall PATROL for Microsoft SQL Server from a Windows environment

  1. From the Uninstall directory in your BMC Software product installation directory, double-click uninstall.exeto launch the installation utility in uninstall mode.

    Warning

    Note

    As an option, you can launch the installation utility in uninstall mode by choosing Start > Settings > Control Panel > Add/Remove Programs and double-clicking BMC Software Tools in the Add/Remove Programs Properties dialog box.

  2. In the Welcome window, click Next.
  3. Select the installation directory from which you want to remove a product, and click Next.
  4. Select the product or products that you want to uninstall, and click Next.
  5. Review your selections and click Uninstall.

After the uninstallation is complete, a window is displayed that tells you whether the uninstallation was successful.

To uninstall PATROL for Microsoft SQL Server from a UNIX environment

  1. Change to the Uninstall directory in your BMC Software product installation directory and enter the command ./uninstall.sh to launch the installation utility in uninstall mode.
  2. In the Welcome window, click Next.
  3. Select the installation directory from which you want to remove a product, and click Next.
  4. Select the product or products that you want to uninstall, and click Next.
  5. Review your selections and click Uninstall.

 

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BMC PATROL for Microsoft SQL Server 9.5