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Top Senders and Top Receivers application classes not instantiated

The possible cause and its solution for the error is as follows:

Possible cause 

Solution

IS message tracking is not enabled.

If message tracking is not enabled, enable it and then refresh the Top Sender and Top Receiver application class parameters.

Related topics

Enabling and disabling message tracking

Restart troubleshooter

 

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BMC PATROL for Microsoft Exchange Servers 6.1