Loading and preloading Knowledge Modules

When you load a Knowledge Module (KM) from the PATROL Console, the KM files are loaded on all the PATROL Agents to which your console is connected. The KM icons appear in your console during discovery. Each PATROL Agent then collects data based on the instructions defined in the KM.

Preloading KMs is a PATROL Agent feature that causes KM files to continue to run on the agent when no consoles are connected. KMs that are not preloaded collect data only while a PATROL Console is connected to the PATROL Agent.

 Determining which KMs to load

Before you can configure and use PATROL for Exchange Servers, its KM files must be loaded into the PATROL Console so that the product's applications, commands, and parameters appear in the PATROL Console. You can find the steps for loading these files in Loading KMs.

If you installed PATROL for Exchange Servers on a computer that has the PATROL Console for Microsoft Windows, then the installation utility will automatically load into that console the files for the KMs you want to monitor. This automatic loading uses the default session ID of 1. If you start the console from a command prompt with a different session ID (by using the -id option), then you must load the KMs manually.

 Determining which KMs to preload

Preloaded KMs collect data as long as the PATROL Agent runs, even when no PATROL Console is connected. When you view a preloaded KM's data collection history, you will not see any gaps that would otherwise occur (because of the console's absence).

When you installed PATROL for Exchange Servers on a computer that hosts a PATROL Agent, the .kml files indicated in the following table were automatically preloaded on the PATROL Agent.

If you want to use .kml files that were not preloaded, add them to the preload list for the appropriate PATROL Agents and load them on the console. You can find the steps for loading and preloading KMs in the following sections.

 Loading KMs

If you want to use KMs that you did not select to preload, you must first load them with a PATROL Console. In this task, follow the instructions that apply to your console.

To load KMs from PATROL Central - Microsoft Windows Edition

PATROL Central - Microsoft Windows Edition has a Loading KMs wizard with which you can specify the KMs to load and the computers on which to load them.

1. On the Common Tasks tab of the taskpad, click the Load Knowledge Modules icon.
   
   PATROL Central - Microsoft Windows Edition displays the wizard.
2. Click Next to start the wizard.
   
   The wizard lists each computer on which a PATROL Agent has been installed.
3. Select the check boxes for the computers on which you want to load KMs, and click Next.
   
    The wizard displays a list of available .kml files for each selected computer. Each .kml file is listed once for each computer. You can display .km files instead (equivalent to application classes) by changing the filter.
   
   For information on available Knowledge Module, see Preload package descriptions and included components.
4. Select the check boxes for the KM and computer pair that you want to load.
5. Click Next and click Finish.
   
   PATROL loads the selected KMs on the selected computers.

To load KMs from PATROL Central - Web Edition

PATROL Central - Web Edition has a Loading KMs feature with which you can specify the KMs to load and the computers on which to load them.

1. From the Monitored Systems page, click Load/Unload KMs.
   
    The Load KMs page opens, listing each computer on which a PATROL Agent has been installed.
2. Select each computer on which you want to load the same KMs, and click Next.
   
   The Load KMs page displays a list of available .km and .kml files. 
3. If you selected more than one computer, the Load KMs page displays only the .km and .kml files that have been installed on all of the selected computers. If you want to load a particular .km or .kml file on a particular computer, select that computer by itself to load the file.
4. Select the .km or .kml files that you want to load.
5. Click Finish.
   
    PATROL loads the selected KMs on the selected computers.

To load KMs from the PATROL Console for Microsoft Windows

1. From the PATROL Console for Microsoft Windows menu bar, select File > Load KM.
   
   The Load KMs dialog box displays a list of available .kml files. You can display .km files instead (equivalent to application classes) by selecting KM Files (.km) from the drop-down list box.
   
   
2. Select one or more of the .kml (or .km ) files, and click Open.
   
   PATROL loads the selected KMs on all of the computers listed under PATROLMainMap in the tree view.

To load KMs from the PATROL Console for UNIX

1. From the PATROL Console for UNIX menu bar, select File > Load KM.
   
    The Load KMs dialog box displays a list of available .kml files. You can display .km files instead (equivalent to application classes) by changing the filter. 
2. Select one or more of the .kml (or .km ) files, and click Open.
   
   PATROL loads the selected KMs on all of the computers to which your console is connected.