Upgrading without saving KM customizations
If you do not want to save any customizations of .km files, PSL code, alarm thresholds, or events, you can simply install the new version of PATROL for Windows Servers over your previous version after moving or deleting PATROL for Windows Servers files from the PATROL_CACHE. See Performing the installation for instructions.
When installing PATROL for Microsoft Windows Servers over an existing version, if you stop PATROL services manually (not normally required) before running the installation program, stop the PATROL Agent service (PatrolAgent.exe ) first, followed by any other PATROL services.
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