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Unsupported content Version 2.7.41 of the product is in limited support, while versions 2.7.43 and 2.7.44 are fully supported. This documentation includes content for all versions. You will not be able to leave comments for version 2.7.41.

 

Information to gather before contacting BMC Software Support

If you are not able to solve your problem using one of the troubleshooting methods documented in this book, you may need to call BMC Support for assistance. Before calling BMC Support, answer the following questions and collect the information specified in the following sections.

 

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BMC PATROL for Log Management 2.7