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Unsupported content Version 2.7.41 of the product is in limited support, while versions 2.7.43 and 2.7.44 are fully supported. This documentation includes content for all versions. You will not be able to leave comments for version 2.7.41.

 

Enabling named pipe debugging

Warning

Discontinued support

Support for all versions of the Named Pipe monitor type is discontinued from September 20, 2019 and it is removed from the product in the 2.7.40 version.


BMC Software Support representatives might also require diagnostics relating to diagnostics related to named pipes when helping you to debug problems with the PATROL for Log Management.

To enable or disable named pipe diagnostics

  1. Access the PMGDEBUG application menu as described in the PMGDEBUG-application-class-menu-commands topic.
  2. On the Debug Configuration dialog box, to enable debugging, select the Enable Pipe Reader Debug check box.
     To disable debugging, clear the Enable Pipe Reader Debug check box.
  3. Click Apply.

The diagnostic output is written to the monitored system in the following location:

  • on UNIX: $PATROL_HOME/../pmg/port_ int*/readerLog.txt*
  • on Windows:%PATROL_HOME%\port_ int*\readerLog.txt*

where port is the port used by the agent and int is an integer (1, 2, or 3) that corresponds to the three LOGMainColl collector parameters.


 

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BMC PATROL for Log Management 2.7