Enabling and disabling PATROL KM for Log Management debugging

To diagnose issues with the PATROL for Log Management, a BMC Software Support representative might ask you to enabling debugging for the KM. This allows you to display debugging information for the PATROL for Log Management that would normally be deleted. When debugging for the PATROL for Log Management is enabled, the debugging information for the KM is saved in standard PATROL log file.

To enable or disable Log KM debugging

  1. Access the PMGDEBUG application menu.
  2. On the Debug Configuration dialog box, to enable debugging, select the Enable KM Debug check box. To disable debugging, clear the Enable KM Debug check box.
  3. Click Apply.

In about fifteen minutes (two or three polling cycles) the diagnostic output is saved in the PATROL log file located at PATROL_HOME/log directory.

For local monitoring, the output will be saved at pmg-Main-PATROL Agent host name-PATROL Agent port.kmlog file.

For remote monitoring, the output will be saved at pmg-Monitored remote host-PATROL Agent host name-PATROL Agent port.kmlog file.

 

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