Product overview
As an administrator, you must ensure that the infrastructure is always up and running with maximum efficiency. BMC Helix Operations Management and TrueSight Operations Management help you achieve this goal by providing tools to monitor your environment. You need to collect data about your environment to be able to understand its health.
PATROL Agent and knowledge modules (KMs) are used to collect data in BMC Helix Operations Management and TrueSight Operations Management. A KM is a data collector that also contains monitoring logic. PATROL Agent provides infrastructure to KMs to collect data.
The following image shows how PATROL Agent and KMs help BMC Helix Operations Management in collecting data for monitoring:
After you install KMs and PATROL Agent, you configure monitor policies. When these policies are enabled, data collection starts. The collected data is shown on the Devices page in the BMC Helix Operations Management and TrueSight Operations Management.
PATROL for Light Weight Protocols provides monitoring coverage based on Internet Control Message Protocol requests (ping), Simple Network Management Protocol (SNMP), Domain Name System (DNS), and Port. The KM provides support for monitoring most commonly used MIBs (for example, Interface and Host MIB) and also allows you to define support for additional MIBs, commonly known as, MIB monitor. Monitoring and configuration can be done from TrueSight Operations Management console.
This Knowledge Module is created to be used with the TrueSight console or BMC Helix Operations Management. Support for PATROL consoles for this knowledge module is limited and is provided for migration purposes only.
The online documentation only covers the use of this Knowledge Module in BMC TrueSight Operations Management and BMC Helix Operations Management environments.
User roles
User Role | Product goal |
|---|---|
| Learn and understand the product. |
| View all data in the system. |
Technology Specialists |
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Solution Administrators |
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Product features
The PATROL for Light Weight Protocols provides these capabilities for addressing the following business goals:
Monitoring | Monitor the performance of the following items:
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Creating filters for monitoring |
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Viewing performance graphs | View graphs created by using the Key Performance Indicators (KPI) of the monitor type. By using the graphing options, you can dynamically change the metric or other graph data. Graph data can be viewed hourly, weekly, monthly, and quarterly. |
Viewing events | View intelligent events on the selected attributes and for the selected duration. PATROL Agent events that are associated with monitors are also considered intelligent events. |
