System requirements


Before installing PATROL for Internet Server, verify that the target computer meets the following installation requirements:

Product compatibility matrix

This table lists the supported resources for the PATROL for Internet Servers.

System requirements

Resource

Requirements

Security levels

All security levels are supported.

For more information about PATROL security, see Security.

PATROL products

  • For BMC Helix Operations Management:
    • PATROL Agent version: 20.08 and above
    • PATROL Installation Utility version: 20.02 and above
  • For TrueSight Operations Management:
    • PATROL Agent version: 11.3 and above
    • PATROL Installation Utility version: 11.3 and above

BMC TrueSight Presentation Server

BMC TrueSight Operations Management 11.x

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 11.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

Ports (UDP/TCP)

If you are installing an agent or console with PATROL for Windows Servers, you must specify the port number to connect to all the agent computers.

Browsers

This product uses an installation utility that requires a browser. For a list of supported browsers, see the PATROL Installation Utility Online documentation.

Disk space needed to install

  • 185 MB for UNIX
  • 93 MB for Windows

 

Important

The Visual C++ 2010 Redistributable Package needs to be installed on the Windows PATROL Agent environment.

 Supported web servers

  • Microsoft Internet Information Services (IIS) 7.x, 8.x, and 10.x
  • Apache Web Server 2.4.x
  • IBM HTTP Server 8.x and 9.x
  • Oracle iPlanet Web Server 6.x and 7.x
  • WSO2 Carbon Server (Using PATROL for Apache Tomcat and Generic Java Server) 

Important

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

 

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