Preparing for upgrade
If you have an earlier version of BMC PATROL for Internet Servers installed on the target computer, you have the following options for upgrading to the later version of BMC PATROL for Internet Servers:
Whether you are upgrading and migrating customizations or simply upgrading, you must first back up the current installation. If the .kml file or any of the .km files for the new version of PATROL for Internet Servers has a different file name from the previous version, you must remove those files from the list of KMs that are preloaded on the PATROL Agent.
Before you begin
If you plan to migrate your customizations, determine whether you can migrate from a previous version of PATROL for Internet Servers.
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