Support for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
Before installing PATROL for IT Data Analytics, ensure that your target systems meet the requirements specified in the following table.
To understand the system requirements for TrueSight IT Data Analytics 11.3, see System requirements.
Requirements for installing PATROL for IT Data Analytics