Systems requirements

Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for the PATROL for IBM MQ Series.

To obtain complete compatibility information for PATROL for IBM MQ Series, access the BMC Solution and Product Availability and Compatibility Utility.

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

This table lists the supported resources for the PATROL for IBM MQ Series.

Resource

Version

Operating systems

Local monitoring and remote monitoring

Any of the following operating systems:

  • Microsoft Windows Enterprise Server 2022, x64
  • Microsoft Windows Enterprise Server 2019, x64 
  • Microsoft Windows Enterprise Server 2016, x64 
  • Red Hat Enterprise Linux 9.x, x64
  • Red Hat Enterprise Linux 8.x, x64
  • Red Hat Enterprise Linux 7.x, x64
  • SUSE Linux Enterprise Server 15.x, x86-64, IBM® zSeries®, PPC64LE
  • SUSE Linux Enterprise Server 12.x, x86-64, IBM® zSeries®, PPC64LE
  • IBM® AIX® 7.x, 64-bit hardware, 64-bit kernel, 64-bit ABI
  • Oracle Solaris 11.x, x86-64, 64-bit, SPARC

Remote monitoring is available for all the mentioned operating systems, excluding IBM® AIX®, which does not support remote monitoring to other operating systems.

Remote monitoring only

  • IBM i 7.4
  • IBM i 7.5

Minimum hardware requirements

2 virtual CPU (vCPU), 4 GB RAM, x64 architecture

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 17.x
    Important: If IBM MQ is installed at /opt/mqm, add the JVM argument -Djava.library.path=/opt/mqm/java/lib64 to the MQ policy configuration.

Important: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions image-2024-7-3_18-54-27.png

BMC Helix Operations Management

The KM is supported in BMC Helix Operations Management.

PATROL Agent

  • For BMC Helix Operations Management:
    • PATROL Agent version: 20.08 and above
    • PATROL Installation Utility version: 20.02 and above
  • For TrueSight Operations Management:
    • PATROL Agent version: 11.3 and above
    • PATROL Installation Utility version: 11.3 and above

TrueSight Operations Management

11.x

IBM MQ

9.0.x

9.1.x

9.2.x

9.3.x

 

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