The following table indicates the combinations of operating systems and DB2 UDB that are supported by PATROL for IBM DB2.
Support for third-party products
To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.
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| - For BMC Helix Operations Management:
- PATROL Agent version: 20.08 and above
- PATROL Installation Utility version: 20.02 and above
- For TrueSight Operations Management:
- PATROL Agent version: 11.3 and above
- PATROL Installation Utility version: 11.3 and above
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TrueSight Operations Management
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BMC Helix Operations Management | | The KM is supported in BMC Helix Operations Management. |
| - Microsoft Windows Server 2022, x86_64
- Microsoft Windows Server 2019, x86_64
- Microsoft Windows Server 2016, x86_64
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- Red Hat Enterprise Linux 8.x, x86_64
- Red Hat Enterprise Linux 7.x, x86_64
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- HP-UX 11i 31 (B11.31), 64-bit, Itanium 2
- Oracle Solaris 11.x
- SUSE Linux Enterprise Server 12, 15, x86-64
- IBM® AIX® 7.x, 64-bit hardware, 64-bit kernel, 64-bit ABI
| For SUSE Linux Enterprise Server, references to x86-64 include AMD64 (which includes Opteron) and Intel 64 architecture (formerly known as Intel Extended Memory 64 Technology, or Intel EM64T). |
Java Runtime Environment (JRE) | | |
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Microsoft .Net Framework (remote computer with Microsoft Windows OS) | .NET Framework 4.0 or later is required on the PATROL Agent system and the remote DB2 system |
PowerShell (remote computer with Microsoft Windows OS) | PowerShell 2.0 or later is required on the PATROL Agent system and the remote DB2 system |
| If you are migrating a PATROL Agent or console with PATROL for DB2 UDB, you must specify the port number to connect to all the agent computers. The default port number is 3181. |
Minimum hardware requirements | |
| PATROL account for UNIX (used for PATROL for DB2 installation) Use the following guidelines when setting up the PATROL UNIX account: - Create a dedicated user account before you install PATROL. This default account for PATROL can be a local account or a domain account.
- The account .login, .profile, .cshrc, and.kshrc files should not contain any customizations such as aliases, nondefault prompts, or unmask settings other than 022.
- Do not use the root account.
- The account must have permission to create directories and write the installation logs to the $HOME and*/tmp* directories on the computer where you are installing products.
- The account must have access to a root account on the computer where PATROL will be installed.
- (recommended ) Install PATROL on local partitions. If PATROL is installed on NFS-mounted partitions, the root account must have root access permissions on the NFS server.
- If you are installing PATROL to monitor DB2 UDB in a UNIX environment with a large number of physical nodes, you can install on NFS-mounted partitions to reduce the number of installations.
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| PATROL account for Windows (used for PATROL for DB2 installation) Use the following guidelines when setting up the PATROL Windows account: - Create a dedicated user account before you install PATROL. This default account for PATROL can be a local account or a domain account.
- The account must be a member of the local Administrators group of the computer where the agent will reside.
- The account on a domain controller must be a member of the domain Administrators group.
- Do not use a built-in Administrator account.
- If you are using a domain account, you must specify the Windows NT domain with the user name.
- Stand-alone workgroup servers must use a local user account.
- Servers that are trusted members of a domain can use a local or domain account.
- If an Access Control List (ACL) is used to control access to the PATROL Agent, the default accounts must have C-configure privileges.
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OS account for PATROL for DB2 UDB (used for configuration of the instances to be monitored by PATROL). For more information, see User-account-requirements. |
| Do not use Security level 3 or higher if you are using Enterprise Configuration or the PATROL Advisor. These security levels require passwords to be entered every time the host is accessed. |
| You must have a valid demonstration license (typically good for 30 days) or a permanent license to run your PATROL products. If you do not have a permanent license, contact your BMC Software sales representative or the BMC Software Contract Administration department for licensing information. |
Note
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.