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Information
Support for BMC Helix Operations Management
The topics that apply to TrueSight Operations Management also apply to BMC Helix Operations Management.
Upgrading
Preparing to upgrade
No matter what method you use for upgrading you must first perform the following tasks:
back up PATROL_HOME and PATROL_CACHE
remove PATROL for Hadoop files from PATROL_CACHE
To back up the current installation
Shut down PATROL Agents, consoles, and related services that are currently running.
Ensure that no one is accessing the KM related PATROL files or directories.
Perform a full backup of the following two directories where PATROL executables and data are typically stored:
PATROL_HOME for agent and console installation directories
PATROL_CACHE for the console working cache
To create an installation package of the merged PATROL for Hadoop
There are no additional steps required to upgrade, when deploying a new version of PATROL for Hadoop.
Stop the PATROL Agent, consoles and services that are related to the KM running.
Install the package
Restart the PATROL Agent.
Warning
Note
Since the names of some of the parameters are changed, the history of those parameters will not be shown, after the upgrade.
