Rewording the Notification Message
You can choose to use the default notification message text or reword messages on an individual agent, on a notification server, or on both. For the pros and cons of these approaches, see Deciding Where to Place Rules. For this scenario, assume that you want to reword messages at the notification server.
You can set up a generic message format for all alerts on the notification server or you can create unique messages for specific applications, instances, or parameters. For this scenario, you will create a generic message for all alerts. You will create the rule for this message format on the notification servers NS1 and NS2.
To Reword the Default Notification Message
- From the PATROL console, access the NS1 KM menu commands as described in Accessing KM Commands and InfoBoxes.
- Choose the KM menu command Event Management > Alert Setting > Alert Messages > Default Message Format.
The Message Rewording dialog box (the following figure) displays.
Message Rewording Dialog Box
Enter the message subject line and body using the message replacement variables. For a complete list and description of the message replacement variables provided by PATROL KM for Event Management, see NOTIFY_EVENT Fields.
%PARAMETER_STATUS% on %HOSTNAME% for parameter %PARAMETER_NAME% = %PARAMETER_VALUE%PATROL KM for Event Management substitutes real values at run time. The following example shows how an actual notification message would be displayed using the message format shown above:
ALARM on NT1 for parameter LDldFreeSpacePercent = 3.50- Perform Steps 1-3 for the backup notification server, NS2, or use the PATROL Configuration Manager to copy the configuration rules from NS1 to NS2.