Configuring the Remote Agent NT1

In this step, you assign notification servers to the Windows Servers computers (NT1, NT2, and NT3). NS1 is the primary notification server and NS2 is the backup notification server. You must use the PATROL KM for Event Management to complete this task.

To Assign a Primary Notification Server for NT1

  1. From the PATROL console, access the NT1 KM menu commands as described in Accessing KM Commands and InfoBoxes.
  2. Choose the KM menu command Event Management > Quick Config > Remote Agent.
     The NOTIFICATION SERVER SETTINGS dialog box (the following figure) displays.

    NOTIFICATION SERVER SETTINGS Dialog Box
    esg_u27-61.gif
  3. Click PRIMARY NOTIFICATION SERVER SETTINGS.
     The Primary Notification Server Settings dialog box displays.
  4. In the Notification Server Hostname field, type NS1, the host name of the primary notification server.

  5. In the Notification Server User Namefield, type the user ID you want to use for logging into the notification server. The default is the account you are currently logged in on.

    Note

    For better security, you must create a unique operating system account that is used only for remote notification on the notification servers. You can configure the notification login account to make it unable to fully login to the notification Server. For example, on Unix you can use an invalid login shell, such as /bin/false for the notification account.

  6. Enter the notification server PATROL Agent port.
  7. Enter the notification server account password and then click Accept.
     The NOTIFICATION SERVER SETTINGS dialog box is displayed (the following figure).

To Assign a Backup Notification Server for NT1

The next step is to assign a backup notification server. The backup notification server sends notification when the primary notification sever is unavailable. For more information about primary and backup notification servers, see Defining-Notification-Servers.

  1. From the NOTIFICATION SERVER SETTINGS dialog box, click BACKUP NOTIFICATION SERVER SETTINGS.
     The Backup Notification Server Settings dialog box (similar to the following figure) displays.
  2. In the Notification Server Hostname field, enter NS2, the host name of the backup notification server.
  3. Enter the NS2 port number and account and password information and click Accept.
     The REMOTE NOTIFICATION SERVER SETTINGS dialog box (the following figure) is displayed.
  4. To perform a notification test for NS1, select Yes under Perform Alert Test?
  5. Click Accept.
  6. Verify that the e-mail was received by the default e-mail account.

 To Assign Notification Servers for NT2 and NT3

esg_u27-65.gif

You must assign notification servers for each PATROL agent that you want to monitor. For NT2 and NT3, you can either repeat the configuration steps performed on NT1 or use the PATROL Configuration Manager to copy the configuration rules from NT1 to NT2 and NT3. The following instructions describe how to use the PATROL Configuration Manager to copy the configuration rules. When using the PATROL Configuration Manager to copy rules, you first get the configuration (rulesets) for the agent you configured (NT1). Next, you get the rulesets for the agent you want to update (NT2 or NT3). Then you compare the rulesets and save the differences. Finally, you copy the differences to the machines that you want to update. In this case, you would copy the differences to NT2 and NT3.

  1. To get the NT1 rulesets, from the PATROL Configuration Manager Agent folder, right-click the NT1 agent and choose the menu command Configuration > Get.
  2. When the Job Status window status changes to OK, click Accept.
     A backup of the NT1 rulesets is created under Rulesets\ChangeSpring\backup.
  3. To get the NT2 rulesets, right-click the NT2 agent and choose the menu command Configuration > Get.
     A backup of the NT2 rulesets is created under Rulesets\ChangeSpring\backup.
  4. Select (highlight) both of the rulesets you just created.
  5. Right-click the highlighted rulesets and choose the menu command Compare.
     The RuleSet Comparison window is displayed.
  6. To display the rulesets that are unique to NT1, select the option First Unique (If NT1 was the second ruleset selected, then select the option Second Unique.)
  7. Select the unique rules/variables displayed and click Save Selection.
  8. From the Save Selected Rules window, enter a ruleset name. For example, RemoteAgentsNS.
     Under the RuleSets folder, a ruleset named RemoteAgentsNS is created. When you expand the ruleset, it shows the notification server rules.
  9. Select (highlight) the RemoteAgentsNS ruleset and drag it to the NT2 and NT3 agents under the Agents folder.
  10. To apply the rulesets to NT2 and NT3, click the Apply Configuration icon esg_u27-66.gif.

 

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