Sending Alerts to an Enterprise Console- Process Flow
The following table shows how an alert processed by the PATROL KM for Event Management is sent to the PATROL Enterprise Manager (PEM). The PATROL KM for Event Management rules associated with each step are shown.
Sending Alerts to Enterprise Console Process
| Step | Description | Rule |
|---|---|---|---|
| |||
1. | Alert occurs on remote agent (parameter exceeds defined threshold and enters WARN or ALARM state, generating PATROL event 11 or 39) | NA | |
2. | Notification processing occurs on the remote agent as previously discussed in E-mail Notification Process. The message rewording (msgText) must be done on the remote agent so that when the PATROL Event Translator (PET) pulls the event, the event contains the host specific information. | arsAction | |
3. | The NOTIFY_EVENT is sent to the notification server. | NA | |
4. | The notification server process the REMOTE_NOTIFY_EVENT as previously discussed in E-mail Notification Process.
| arsAction | |
5. | PATROL Event Translator (PET) pulls REMOTE_NOTIFY_EVENT from the notification server | NA | |
6. | The PET processes the REMOTE_NOTIFY_EVENT and sends it to the PATROL Enterprise Manager. You can also send events to third-party enterprise consoles, such as Tivoli. | NA | |
7.
| The event is received by the PATROL Enterprise Manager. | NA |
