Parameters are Unavailable or are Not Being Updated
In the PATROL console, the parameters NotifiedEvents, EscalatedEvents, or BlackoutEvents, located in the host Event Management folder, are unavailable or are not being updated.
Explanation | Solution |
|---|---|
PATROL KM for Event Management is not configured correctly. | Verify that the arsAction rule is configured to perform notification. The value must be 4 or 6. For more information, see Configuring-Recovery-Actions. |
PATROL KM for Event Management KM not loaded. | Load the EVENT_MANAGEMENT.kml in the PATROL console. For more information, see Loading Knowledge Modules. |
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