Virtual Machine Support Limitation

VMware provides technology that creates virtual infrastructures by providing a layer of abstraction between the computing, storage, and networking hardware, and the software that runs on it. This technology enables customers to run additional operating systems in multiple windows called virtual machines.

BMC Software does not anticipate problems with the PATROL product families in virtual infrastructure implementations, but these products have not been specifically tested in this scenario. Therefore, BMC Software will provide support only for problems that are reproducible without these complementary technologies.