Uninstalling PATROL KM for Event Management on Windows

You can use the option that is appropriate for what you want to uninstall to uninstall PATROL KM for Event Management. The following procedures describe how to uninstall products from a Windows environment and all related log files.

To Uninstall Individual Products

1. From the Uninstall directory in your BMC Software product installation directory, double-click uninstall.exeto launch the installation utility in uninstall mode.

   Note

   As an option, you can launch the installation utility in uninstall mode by choosing Start > Settings > Control Panel > Add/Remove Programs and double-clicking BMC Software Tools in the Add/Remove Programs Properties dialog box.

2. Select the installation directory from which you want to remove a product, and click Next.
3. Select the product or products that you want to uninstall, and click Next.
4. Review your selections and click Uninstall.

After the uninstallation is complete, a window is displayed that tells you whether the uninstallation was successful.
For more information about advanced uninstallation options, such as uninstalling the KM but retaining log files, which contain history for future analysis and configuration files for redeployment, see the PATROL Installation Reference Manual.