Determining Where to Install KMs


Where KMs are installed depends on which system roles you have assigned to a computer and which PATROL infrastructure components are installed on that computer.

This section explains where KMs must be installed.

PATROL 3.x

In a PATROL 3. x environment, you must install KMs on the following computers:

  • Computers hosting the PATROL Agent--Select Managed Systems as the System Role in the installation utility when installing KMs. This selection installs KM files that run on the PATROL Agent.
  • Computers hosting the PATROL Console for Windows or PATROL Console for Unix--Select Console Systems as the System Role in the installation utility when installing KMs on computers hosting the PATROL Console for Windows or PATROL Console for Unix. This selection installs KM files for use by the console.

PATROL 7.x

In a PATROL 7. x environment, you must install KMs on the following computers:

  • Computers hosting the PATROL Console Server--Select Common ServicesSystems as the System Role in the installation utility. This selection installs KM icons, Help files, and resource files used by PATROL Central Operator - Microsoft Windows Edition and PATROL Central Operator - Web Edition.
Warning

Note

If you do not install each KM on the computer hosting the PATROL Console Server and select Common ServicesSystems as the System Role in the installation utility, no KM icons or KM Help files will be available in either PATROL Central Operator - Microsoft Windows Edition or PATROL Central Operator - Web Edition.

  • Computers hosting the PATROL Agent--Select Managed Systems as the System Role in the installation utility. This selection installs KM files that run on the PATROL Agent.

When using PATROL Central Operator - Web Edition, install KMs on computers hosting the PATROL Console Server using the Common Services Systems role and computers hosting the PATROL Agent using the Managed Systems role.

If you are using older versions of the following components:

  • PATROL Console Server prior to version 7.2.36
  • PATROL Central Operator - Web Edition prior to version 7.1.10

You must also install KMs on the computer hosting the PATROL Central Operator - Web Edition web server using the Common Services Systems role.

For more information about the PATROL 7. x architecture, see the PATROL Infrastructure Planning Guide.

Additional Information

For more information about the PATROL consoles and PATROL Console Server or RTserver, see the product's respective online help systems and the following documents:

 

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BMC PATROL for Event Management 2.9.00